DISQUS

/Message: How Will Twitter Be Governed?

  • geechee_girl · 6 months ago
    This is an inspiring and insightful look at the potential for Twitter's future, and the equal potential for its future decline if not handled well by the creators. "It is our dancing" indeed. I miss seeing all of my stream via having the See All Replies feature set to "on". I miss the natural flow of discovery, and I find my self increasingly resentful of the forced change in how I interact with this community I've built since early 2007. I agree that the way Twitter HQ uses Twitter may profoundly affect us all with future removal of more integral features. Already I dislike some of the changes, such as "suggesting users" to a new user - a seemingly innocent innovation that becomes less so when you notice all "suggested" users are automatically checked to follow - it isn't clear that you can uncheck them. I'm happy more people are discovering Twitter, but I am wary of these kind of forced directional and hampering use changes.
  • stoweboyd · 6 months ago
    I am with you. I think we need to do something.
  • Marshall · 6 months ago
    Agreed. Well put.
  • gravity7 · 6 months ago
    Left-hand vs right-hand path... love it. You can tell them by their words. (left-hand words are here: http://www.maltron.com/words/words-q-lh-bylengt...)...

    There may also be a middle path. I see personal, social, and public uses or modes for twitter, especially now that it has mainstreamed (somewhat) and that there is a mass media use case for twitter.

    In my thinking
    --The personal (right hand?) use is closer, more IM/chat like, and serves the purpose of keeping in close touch...
    --The social is how many of us used and still use twitter: an extended family of people, events, posts, but also having social status and involving some public social behaviors (being seen)
    --The public use case makes or uses twitter as a broadcast/distribution system, and tweeting is tweeting in front of a public

    To Marshall's original question, which resonates with several conversations I've had this week (and blogged) about social tools and who knows their users and uses best: do we think twitter can even control its use cases going forward? Third party apps, and feed aggregators, will continue to impact the service, its utility, and socialities, profoundly. In my experience, clients like tweetdeck and seesmic have completely changed how I use twitter, and have made it possible for me to follow a lot of folks but still attend to conversations with people I know well.

    I'm inclined to argue for self-regulation. Or to claim that there's no governance possible with a tool that, like twitter, is not really a tool but is a community and public, also. Philosophically, however, it seems to me that there's no way that a distributed, interdependent, interconnected communication utility (insofar as tweets are piped through aggregators, widgets, into social nets, etc) like twitter can be governed or regulated. From a system perspective. Let alone from a social perspective (regulation of behaviors and practices, which would work only if twitter's users were a normatively compliant bunch)...

    Seems to me that twitter will always be running behind its own community of users, and behind use cases, applications, and twitter extensions brought to market by third parties.

    All of which, to me, raises a question that's popped up a few times this year: in social media design, might there be an agile development approach that also anticipates future social needs and use cases? To wit, designing tools as one might design a town -- starting with a few buildings and streets and adding over time as population requires. Social software designed by social blueprint, rolled out over time...
  • stoweboyd · 6 months ago
    I coined the term 'New Spatialism' a few weeks back, as an analogue to the New Urbanism movement in city planning (see http://bit.ly/vw6yh), suggesting that we need to do just that. Seems like you are a member of the movement, brother.
  • gravity7 · 6 months ago
    Might as well add a New Temporalism also. As Giddens puts it in describing the task of sociology, it is "to explicate how the limitations of individual ‘presence’ are transcended by the ‘stretching’ of social relations across time and space." Our media permit approximities and discontinuous presencing. Spanning time, spanning time... cheers
  • Jeremy Toeman · 6 months ago
    wouldn't you make the same argument about Google? or Facebook? I don't think I can support the notion that just because you like a service (one which you don't even pay for) and it's popular that in some way you "own" it. I think it's pretty clear that the Twitter team does watch and take feedback, but I fail to see their obligations to you...
  • stoweboyd · 6 months ago
    You are following the right hand path, and I the left.
  • electricbob · 6 months ago
    I disagree with almost everything above.

    I had to learn early to scan quickly and effectively because I grew up with Usenet News and email lists, both of which require honing your scanning ability.

    I do believe you dip into the stream, but that's the nature of the beast - you do not connect to Twitter 24/7, so you are a priori dipping into the stream all the time.

    There are people I follow closely and others I scan occasionally, that works for me.

    If Twitter wants to continue to be successful, it will need to take into account various (sometimes radical) usage models or it will alienate some portion of its client base - if that's what they want they can do that.

    I believe Twitter should use Twitter as its governance mechanism - perhaps polling/voting (although I see issues with this for various reasons), perhaps a publish-only Twitter address that everyone automatically follows when they join that distributes Twitter news and future path.

    Have fun! - Bob
  • kevinmarks · 6 months ago
    I think you have it backwards, Stowe:

    Still the world is wondrous large, -- seven seas from marge to marge, --
    And it holds a vast of various kinds of man;
    And the wildest dreams of Kew are the facts of Khatmandhu,
    And the crimes of Clapham chaste in Martaban.

    Here's my wisdom for your use, as I learned it when the moose
    And the reindeer roared where Paris roars to-night: --
    There are nine and sixty ways of constructing tribal lays,
    And -- every -- single -- one -- of -- them -- is -- right!
  • Bertil · 6 months ago
    I'm definitely a right-hand path, but I'd love to follow more people if I could filter the irrelevant twits. The noise-to-signal ratio is already very low to me; no client would let me filter among those whom I follow by keywords, nobody uses the starring system consistently; the poster's tagging principles aren't generally the same as mine, etc. Any algorithm to filter the feed would be better then a basic list of contacts.
  • Lyle · 6 months ago
    How should Twitter be Governed? Democratically?
  • stoweboyd · 6 months ago
    I don't know, but there might be a way to more clearly involve the community.
  • dongilmore · 6 months ago
    Seems to me that "Twitter as a Tool" is easily replaced by a better tool built on google's new Wave, and "Twitter as a Community" is easily moved from one database to another, and "Twitter as Bedrock" can sink without much effect. The Twitter phenomenon has certainly helped us experience a taste of future flow, with ubiquitous real-time connectivity. But when I look one to two years out, I fail to see how Twitter is going to hold onto their users, the people who create all their value. If they have an ace up their sleeves, the suit better be hearts, customer loyalty. Show me a sign.

    Meanwhile, has anyone created a mirror database?
  • stoweboyd · 6 months ago
    I don't think so, although Identi.ca is an open source platform modeled after Twitter.
  • dave · 6 months ago
    Great post, and I agree with everything. I happen to like the way they resolved the replies issue, but it was communicated as only someone out of touch with the community could communicate. Also, there were some just plain wrong things in Ev's email, none of the people he's hired are following the developers. He may not be aware of how open and transparent Twitter is, and how easy it is to do the research.

    Stowe, I think ultimately it's gong to be resolved by the "committed users" of which I am one, cutting our losses and starting over in a world with many twitters operating on the open internet, instead of behind the twitter.com wall. The way they've set it up, it has to go that way. They could have avoided it by voluntarily decoupling their service from name resolution, becoming the Verisign of twit-space, which would have been enormously profitable and would have made it unnecessary for them to hire a community of philosophers (which they haven't done). That's the only way they could stay on top of what's going on in twitterland. And they're completely not doing that at this time, they're not even getting a taste of what's going on.
  • stoweboyd · 6 months ago
    Seems like you are talking about a federated, Jabber-like model for a network of intercommunicating little twitters. That's one scenario, for sure.
  • howard · 6 months ago
    It's gotta go that way. Well I mean I hope it goes that way. It's insane to have all that is Twitter depend on the whims of one private company, all the talk about *us* notwithstanding.

    @jack's statement at NYU this week about wanting Twitter to literally turn into a public utility shows a serious lack of thinking through the implications on governance and revenue sharing with the citizenry just for starters.

    I wish Twitter all the best and thank them for what they've catalyzed, but there are some telltale signs of cluelessness that are becoming harder to ignore, as pointed out in the post and other comments. In any case they are playing it too close to the vest for a company with open-this-and-that aspirations. Is it my cynicism kicking in?
  • stoweboyd · 6 months ago
    Realism? They have no reason to do other than the right hand path.
  • ekcol · 6 months ago
    Why should the Twitter team care if they lose a couple of thousand "left hand path" users and keep a couple of million "right hand path" users?

    You're not "hardcore" users, you're not "committed" users, you're not "long-term" or "loyal" users. You're just that small, annoying group of people every community has, who decide their way of using it is objectively right, and no one else gets it.
  • stoweboyd · 6 months ago
    Actually, what I think I stated is that the left hand path is subjectively right, for me, and those like me.

    It turns out that the left hand minority are involved in 90% of what takes place on Twitter. The majoritarians visit less frequently, connect less, and attract fewer people to join.
  • Ellen · 6 months ago
    I think what you wrote is well thought out and articulated, but this is where you completely lost me: "The entertainment business tried to say they owned all art, all music, all movies. We know they are artifacts produced by our culture, which we share with the artists..." Twitter and a song are two entirely different things. You participate with Twitter actively. When you hear a song, you are absolutely passive and uninvolved in what that song is. Once the song has been produced and released, it remains the same whether you ever listen to it or not. Your participation has no bearing on what the song becomes.

    The reason I feel the need to differentiate is that this sense of entitlement for media that has become so prevalent in our culture, of deserving everything for FREE whenever they want it, is KILLING those of us who depend on revenue from such things to make a living. We aren't trying to be rich, we just want to keep the lights on. So please do not draw such analogies, and please please please do not perpetuate a sad perception that people don't need to pay for their music. The ones who created and spent their time and money producing whatever it is the public wants should be the ones who determine whether or not it is free.
  • stoweboyd · 6 months ago
    Music -- at least in the hands of musicians or DJs -- is not experienced passively. Music is another living thing. You are thinking of music as a static recording.

    You could also experience Twitter statically. You could just read what goes by, never RT or @reply.

    The folks that produce art should have a say -- a big say -- in what happens to it. But our culture also belongs to us, and artists, production companies, movie studios, and others who 'own' cultural artifacts -- because modern theories of ownership allow it -- cut against the grain of human nature.